Privacy Policy 

1. Introduction


Native Foodways ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and relevant New South Wales state legislation.


2. Collection of Personal Information

We may collect personal information from you directly, or through third parties, in order to provide our products and services, and to communicate with you. The types of personal information we may collect include:

  • Contact information (e.g., name, address, email address, phone number)
  • Payment information (e.g., credit card details)
  • Demographic information (e.g., age, gender, ethnicity)
  • Preferences and interests


We collect personal information only by lawful and fair means, and where practicable, we will collect personal information directly from you. We will only collect personal information that is reasonably necessary for our business functions and activities.


3. Use of Personal Information

We use personal information for the following purposes:

  • Providing products and services to you
  • Processing transactions
  • Communicating with you
  • Responding to inquiries and providing customer support
  • Marketing and promotional activities
  • Conducting research and analysis to improve our products and services


4. Disclosure of Personal Information

We may disclose personal information to third parties in the following circumstances:

  • Service providers: We may share personal information with third-party service providers who assist us in providing products and services to you (e.g., payment processors, delivery services).
  • Legal obligations: We may disclose personal information if required to do so by law or if we believe that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of others.
  • Business transactions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction. We will notify you of any such event and any changes to our privacy practices.


5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include:

  • Implementing physical, technical, and administrative security safeguards
  • Limiting access to personal information to authorized personnel only
  • Regularly reviewing and updating our security measures


Despite our efforts to protect your personal information, we cannot guarantee its absolute security. You should also take steps to protect your personal information, such as keeping your account credentials confidential and using secure internet connections.


6. Access and Correction

You have the right to access and correct the personal information we hold about you. If you would like to access or correct your personal information, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe and may require verification of your identity before providing access or making corrections.


7. Complaints

If you have any concerns or complaints about our handling of your personal information, please contact us using the contact details provided below. We take privacy complaints seriously and will investigate and respond to any complaints in accordance with applicable privacy laws.


8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.


9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights regarding your personal information, please contact us at:

Operations Director

Native Foodways

Shop 05, Level 3, Wintergarden, 1 O’Connell Street, Sydney, NSW, 2000. Gadigal Land. 

0402 313 169


Effective Date: 10.10.2023